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Pits of Inferno Part-2 Black Rose
Pits of Inferno Part-2 Black Rose
Pits of Inferno Quest pt1
Pits of Inferno Quest pt1
TIBIA: DEMON OAK QUEST (EK 182)
TIBIA: DEMON OAK QUEST (EK 182)
Posted by Tibia.com on 20 Jan 2017
We are currently working on a new automatic system for a better protection against DDoS attacks. Since this takes some time, though, we have implemented an interim step to improve the current situation. The interim solution, that was implemented for the Tibia 11 client for now, should better the playing experience for many players already.

After you have entered your account data in the Tibia 11 client login window, you will see a new checkbox in the following character selection window. It is unticked by default. If you tick it, you will enable an external DDoS protection for your playing session. As a result, your game play will be less likely to be affected by an ongoing DDoS attack, and your connection might be improved.

For some players, though, enabling this external DDoS protection system might unfortunately result in the contrary: a higher latency and possible lag spikes. That might also be the case if you are using a tunnel service. We suggest you turn off the tunnel service first in case you are using one before you disable the DDoS protection system again, in order to make sure that the problems are not only caused by the tunnel service.

We sincerely hope that this interim step will alleviate the negative consequences of DDoS attacks for many players already. As mentioned above, we are working on an automatic solution. However, for the time being, we ask you to manually choose whether you would like to use this new system for your connection or not.

Thank you very much for your understanding, and we apologise for the troubles!

Kind regards,
Your Community Managers
Posted by Tibia.com on 19 Jan 2017
Back in December 2016, we provided you with a chart about the number of character deaths in Tibia that were not a result of PvP. This data illustrated that the quota of regular deaths during DDoS attacks does not differ significantly compared to times without massive attacks. This means that there is a high chance that character deaths caused by DDoS attacks are identified as such and are compensated automatically by our protection system for character deaths.

From the beginning of December on, though, we received more and more feedback from players pointing out that this protection system does not work properly anymore since deaths which were caused by DDoS attacks were not compensated anymore. Of course, we took these reports seriously and immediately started investigations. A thorough analysis revealed that technical countermeasures which we had initiated together with our service partners against DDoS attacks indeed underminded the protection system and prevented it from working as intended.
Since the malfunction of the protection system resulted from a technical issue on our side, we have decided to retroactively compensate all regular PvE deaths that happened between December 10, 2016, 00:00 CET and January 18, 2017, 00:00 CET. Please note that you may need to log out and in again in order to receive the compensation.

We have provided a chart for you which clearly shows that the system did not work properly between December 11 and January 17: both the number of deaths for which the death penalty was reduced to zero (orange bars) and the number of deaths which were compensated retroactively by XP, skill, and blessing charms (blue bars) were considerably lower than before despite ongoing DDoS attacks. Of course, we have already addressed the cause of this issue and since January 18, the protection system is working as intended again which you can also see in the increased number of compensated deaths in the chart. By the way, the increased numbers of total deaths around November 19 and afterwards are a result of double XP/skill time and three new Open PvP game worlds.

cd


Please accept our most sincere apologies for this issue and the painful experiences it has caused you. We are truly sorry that we have failed to live up to your expectations and will do our best to improve our services. We would like to thank you for your immense patience and for providing us with valuable feedback. Thank you for standing by us even in difficult times.

Be assured that we are constantly working in close collaboration with our service partners to increase the protection of our servers against such malicious DDoS attacks.

Kind regards,
Your Community Managers
Posted by Tibia.com on 16 Jan 2017
Today, we released an update for the Tibia 11 client. Among others, we were able to fix the following:

  • An issue causing wrong hotkeys to be displayed after switching within different hotkey presets is now fixed.
  • Players can now keep the corresponding hotkeys pressed to scroll continuously within the minimap.
  • We fixed an issue which, under certain circumstances, caused a problem while playing the tutorial.
  • From now on, the HUD will be displayed in the correct colours after switching characters back and forth at low health.
  • An issue leading to broken font metrics after scrolling too fast is now fixed.
  • Resizing a container window by its bottom edge is now working as intended.
  • CTRL+left smart-click on the own character does no longer result in an FPS drop.
  • Texts of books and letters are now displayed in a slightly wider window.
  • We fixed some issues causing the client to crash.
  • An issue which sometimes caused the chosen attack mode to reset after switching characters is now fixed.

Have fun,
Your Community Managers
Posted by Tibia.com on 16 Jan 2017
With today's server save we changed the following:

  • First Dragon: Zorvorax does no longer disappear for a short moment while moving south or east.
  • First Dragon: The dragon chests in Drefia and Zzaion were moved to a different location to provide a better accessibility.
  • Forgotten Knowledge: A broken tile in Lloyd's room is now fixed.
  • Forgotten Knowledge: An issue preventing Lloyd to teleport back to the battle field after a prism got destroyed is now fixed.
  • 20 Years Celebration: The position of the character while wearing the male or female festive outfit is now fixed.
  • 20 Years Celebration: Market booths on Vigintia island do no longer disappear under certain circumstances.
  • General: An issue disabling some of the content fixes from December 13 and 20 is now fixed and the content changes are working again.

Kind regards,
Your Community Managers